Official Information Act and media responses

We’re subject to the Official Information Act 1982 (OIA). This includes responding to requests for official information made by media outlets.

All requests made to us must be considered under the OIA, regardless if it’s specified that it’s a request under the OIA or otherwise.

Urgency

Our Communications team help media outlets with the information they need, within media timeframes wherever possible. We consider all OIA requests with urgency when requested, as permitted under the OIA.

There will be times when the information requested can’t be provided with urgency, such as when collation or research is required. In this case the Communications team will refer the request to our Government Services team.

Right to review

All responses given to the media outlets can be investigated by the Ombudsman. The requestor has the right to seek an investigation and review of any responses in accordance with section 28(3) of the OIA. 

You can find the relevant details on the Ombudsman’s website(external link)

Publishing media enquiries

As part of our ongoing commitment to openness and transparency, we proactively release information and documents that may be of interest to the public. As such, media responses, with personal details removed, may be published on our website.

Reasons for refusal

The reasons why your request may have been refused are given below. We’re required by section 19 of the OIA to advise you why we’re refusing a request. We’ve provided a generic explanation below of what the different sections mean.

You can find the full text on the New Zealand Legislation website (external link)

If you’re unsure about the reason or would like a further explanation, please ask. 

Again, you’ve the right to ask the Ombudsman to investigate any response from us.