Engaging with us on social media

We use social media to share our progress and engage with people across Aotearoa New Zealand on housing and urban development issues. Outlined below are the terms of use for our social media channels.

Our social media channels

LinkedIn(external link) / Te Tūāpapa Kura Kāinga - Ministry of Housing and Urban Development NZ

Facebook(external link) / HUDgovtNZ

Twitter(external link) @HUDgovtnz

You are welcome to follow us on our channels to stay connected and engage in meaningful conversations with us.

Our followers can expect to receive regular updates including:

  • Updates and progress about housing and urban development
  • Information about our products, policies, and other activities
  • Invitations to provide feedback and engage in public consultations
  • Emergency information
  • Information about our recruitment opportunities.

When you engage with us on our social media channels, you are considered to have consented to the conditions of use of the particular social media channel and our individual page or account. These terms of use apply to all our social media channels, unless otherwise specified. We encourage you to read each channel's terms of use alongside our terms of use below.

Engagement/Endorsement 

We welcome feedback and ideas from our followers and try to engage in these conversations where possible. However, we do not guarantee individual replies to every comment, post, or direct message.

We may follow/like organisations and individuals that are relevant to our organisation. This does not imply endorsement or guarantee the accuracy of their information.

Posts made by others to our social media channels are the responsibility of that person or organisation. They don't necessarily reflect the opinions or policy of Te Tūāpapa Kura Kāinga – Ministry of Housing and Urban Development (HUD).

Copyright

  • Crown copyright

    Unless indicated otherwise, the material we make available on our social media accounts is protected by Crown copyright. In essence, you are free to copy, distribute and adapt the material, as long as you attribute it to Te Tūāpapa Kura Kāinga - Ministry of Housing and Urban Development, and abide by other terms stated on our Copyright terms. You can do this if you:

    • Reproduce the material accurately
    • Do not use the material in a derogatory manner or a misleading context
    • Acknowledge the source and copyright status of the material.

    If you wish to reproduce images, contact media@hud.govt.nz.

    Note that this does not apply to any logos, emblems, trademarks, or design elements. These specific items may not be re-used without express permission.

    Read our copyright terms here(external link)

  • Copyright of third parties

    Our social media channels may provide links to other websites or embed material that may contain information that is the copyright of third parties and subject to restrictions on use or reproduction.

    You must get permission from the copyright owner to use:

    • copyrighted materials from other websites, or
    • material on our social media pages that is protected by the copyright of a third party.

    We cannot give you this permission.

  • Licence

    By submitting, posting, or displaying your content on any of our social media accounts, you grant us a non-exclusive, transferable, sub-licensable, royalty-free, worldwide licence to use that content.

Monitoring

Our social media accounts are actively monitored between 9 am–5pm on business days.

If you cannot reach us through social media, you can alternatively contact us via email info@HUD.govt.nz or phone 0800 646 483.

We may report, block, or ban anyone who breaches the terms of use of the relevant social media channels:

Twitter Terms of Service(external link)

Twitter Rules(external link)

Facebook Statement of Rights and Responsibilities(external link)

Facebook Community Standards(external link)

LinkedIn User Agreement(external link)

In addition, we reserve the right to remove content posted on our pages that:

  • is deemed offensive and or abusive
  • is not relevant
  • constitutes unlawful use of imagery that violates copyright or breach of a licence agreement
  • has political bias
  • refers to any commercial activity, including advertising.

Privacy

We encourage you to protect your personal privacy and that of others when using social media and to consider the public nature of most social media channels. We may choose to use and share your information for other reasons permitted under the Privacy Act 2020(external link)(external link).

Read our Transparency Statement.

Disclaimer

The material published on our social media channels is intended for informational purposes only. We will in no event accept any liability for loss or damage suffered by any person or body due to information provided on these sites or linked sites.

Social media may occasionally become unavailable. We cannot accept responsibility for lack of service due to downtime.

The information on our social media channels and all government websites is provided on the basis that persons accessing the website undertakes responsibility for assessing the relevance and accuracy of its content.

Updates to Terms of Use

These Terms of Use will be reviewed every 12 months to ensure they are fit for purpose and may be updated at any time without notice.

Contact us

Please contact media@hud.govt.nz if you have any questions, comments or concerns about our social media engagement.