Suppliers

If you’re a current supplier or are interested in becoming a supplier, find out how we buy goods and services at Tē Tūāpapa Kura Kāinga - Ministry of Housing and Urban Development (HUD).

Our buying approach

All our buying activities are made within the framework of:  

  • Principles of Government Procurement  
  • Government Procurement Rules
  • Delegations Framework policy. 

How we work

As a core Government Agency, we are governed by the Government Procurement Rules and are therefore mandated to use All-of-Government (AoG) contracts. Where no AoG contract exists, our preference is to use Government collaborative contracts, our own internal panel arrangements or existing supply contracts where we can.

Other contract opportunities with a total estimated value of $100k or more will generally be advertised through the Government Electronic Tenders Service run by the Ministry of Business, Innovation and Employment (MBIE). 

To register for this free service visit:
 GETS (Government Electronic Tenders Service)(external link). 

Getting paid

  • Our payment terms

    Our standard payment terms apply if there is no contract in place, or no other payment terms are specified. Standard payment terms mean payment is made by the 20th of the month after we have received your invoice. For example, if we receive an invoice in January, it will be paid on 20 February.  

    HUD will endeavour to pay all invoices within 10 days of the invoice being entered into our system, regardless of the agreed payment terms.  

    For further information, see our General terms and conditions of supply (PDF, 213 KB)(external link).  

  • Our payment method 

    Our payment method is electronic funds transfer (EFT). This means payments can be deposited directly into your designated bank account. We will email a remittance advice confirming the EFT payment on the day the payment is made. 

  • Changing your bank account details

    If you need to change your bank account details, please send us:  

    • a bank deposit slip (a scanned copy will be fine), or  
    • a screenshot showing your bank account details (please block out any account activity).  

    The deposit slip or screenshot must have both the bank's logo and the account number so that we can verify your new bank account details. Make sure the bank account you use on the invoice is the one we will be verifying.  

Working with us

  • Keeping your details up to date

    If you change:  

    • your bank account information  
    • your GST number 
    • your address  
    • your company name  
    • any other information you've previously provided.  

    Please email us at  contracts@HUD.govt.nz so we can make the necessary changes. 

  • Supplier feedback and complaints

    We manage supplier feedback and complaints in line with the "Guide to supplier feedback and complaints" published by the Ministry of Business, Innovation & Employment (MBIE).   

    If you have any concerns or feedback, please email the nominated Ministry of Housing and Urban Development Procurement contact person at procurement@HUD.govt.nz 

    After that, the process for making a formal complaint is set out in MBIE's guide, along with details of their confidential Supplier Feedback Service.  

    Read the 'Guide to supplier feedback and complaints 2015' (PDF 421KB) on the MBIE website(external link)

Invoicing us 

We’re implementing a purchase to pay system to approve, manage and make payment for all purchases. All purchases from HUD must have a valid purchase order number. Our purchase order number sequence is POXXXXXX. 

You should receive the purchase order number by email before the goods or services are delivered.  

Please contact your HUD contact who requested the goods or services if you haven’t received a purchase order and you need to invoice us. 

Sending us your invoices  

We prefer to receive a PDF of your invoices electronically to our Accounts Payable team at HUD.Invoices@hud.govt.nz  

If you are unable to send your invoice electronically, you can send it to:  

Te Tūāpapa Kura Kāinga - Ministry of Housing and Urban Development 
PO Box 82  
Wellington 6140  

Send any accounts payable queries finance@HUD.govt.nz.  

Tips to make sure your payment isn't delayed  

  • Ensure you email your invoice to the correct email address HUD.invoices@HUD.govt.nz.  
  • Submit a complete and accurate invoice, ie one that meets the requirements of the Goods & Services Tax Act 1985.  
  • If your business is GST-registered, include your GST number and the words "Tax Invoice" (this is a requirement until 1 April 2023 - after this date only your GST number will be required).
  • Include the name of your HUD contact who requested the goods and services as well as the purchase order number.  
  • Make sure the purchase order matches the invoice exactly, including what was delivered, unit of measure, quantity and unit price.  
  • Correct any discrepancies or changes before sending your invoice.